Apple admitted on Friday that some users are apparently having issues connecting their iPad 2 to Verizon’s network. “We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it,” the company said in a statement to Mobilized.
You can read in detail about the issues being reported by users and Apple’s response on the Apple Discussions pages. Example posts include:
“When I try to connect to the cellular data it just says iPad or Searching in the top of the screen. It did work last night. If I do a hard reset I can get it to work. Switching Airplane mode on and off to reset the modem does NOT work. Anyone have any ideas?”
Message was edited by: nixxon2000
“This is my first post on ANY forum, but I’ve been reading about this problem since Friday when these iPad2’s came out and I finally found the solution after 2 calls to Verizon and hours on the phone. I finally found a rep that knew what he was doing and it was fixed in a matter of minutes… here’s the deal:
Go to: SETTINGS>GENERAL>ABOUT and then touch the CARRIER line which probably says Verizon 10.0. When you touch it, it should display a PRL number, like 5XXXX. When I did this, my number was 0. That was the problem.
The Tech had me back up the iPad then go to GENERAL>RESET>ERASE ALL CONTENT AND SETTINGS. It will ask you a couple times if you’re sure and just hit ERASE both times.
**WARNING – THIS WILL DELETE EVERYTHING SO BE SURE YOU HAVE IT BACKED UP**
The iPad will then reboot itself and go back to the screen where it tells you to connect it to iTunes. Connect it, in iTunes click restore from previous backup, choose the latest one, let it restore then Sync. While it’s restoring/syncing, you will see the VERIZON pop up in the top left corner and you will be in business!
If you want to verify, go back to settings>general>about and touch the carrier to see the PRL number has changed.
Hope this helps save someone same time.”
Message was edited by: ethynol
Seems these issues only affect the Verzion 3G versions and not the Wi-Fi only or AT&T’s ones. Let’s hope they find a fix soon.