Problems with Samsung MFP


Staples (Canada)

Image via Wikipedia

Today, I bought a Samsung CLX-3715 Multi-Function printer from my local Staples store. Once I have installed the printer and its software I decided to try it out. Imagine my despair when I discovered that it wouldn’t scan or copy, only print. Whatever settings I choose, only blank sheets were the result, except when printing. So, I can get beautifully sharp prints but nothing when copying or scanning.

After searching a few forums via Google I discovered that this was not an uncommon problem. I then rang Samsung support who confirmed it was a hardware fault and that I should return it Staples. Having rang the store I have now arranged to return it to the store for a refund tomorrow.

Such a shame as it promised so much and yet failed to deliver.

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